Vulnerable communities lack access to information and infrastructure needed for integration into the formal economy. By connecting educational media and helplines into social media and messaging platforms that include free data on mobile plans, we can integrate solutions with reduced adoption barriers. This education will include the soft skills needed to apply for jobs, start businesses, access continuing education, or training programs, prepare resumes, and interview.
Network data can be used to monitor accessibility issues and diagnose service gaps while educating and connecting users to available services. This model can be replicated for additional populations. As our informational resource database grows and our models develop, increased overlap between communities enables scaling to an AI based recommendation system covering a wide knowledge base of available resources and processes. At a global scale this could bring information and guided direction to millions of people seeking education and opportunity.